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Enhanced Care Management
(ECM)

Enhanced Care Management (ECM) is a free service for Medi-Cal members with complex health and social needs. It helps connect you to the right care and support to improve your health and well-being

Who Can Get ECM?

  • You may qualify for ECM if you:

  • Are experiencing homelessness.

  • Have frequent hospital or emergency room visits.

  • Have serious mental health or substance use challenges.

  • Are leaving jail, prison, or a youth correctional facility.

  • Live in the community but need help to avoid a nursing home.

  • Are a child or youth with special health needs.

  • Are pregnant or just had a baby and need extra care.

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How Does ECM Help?

ECM connects you with a Care Manager who works with you and your family to:

  • Create a personalized care plan.

  • Help you access doctors, mental health support, and other services.

  • Coordinate housing, transportation, or food assistance if needed.

  • Make sure you are supported every step of the way.

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Why Choose ECM?

  • Whole-person care: We focus on your physical, mental, and social health needs.

  • Personalized support: You get one-on-one help from someone who understands your situation.

  • Community-based services: Your care happens in places convenient for you.​​

To learn if you qualify or to enroll in ECM, contact us today:

Our team is here to help you get the care and support you need!

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